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Knowledge base
Easocare Mobile App
Getting Started
0
Uploading Medical Records
0
Search, Access & Share
0
Family Access
0
Easocare for Hospitals
Getting Started
0
Easocare for Pharmacies
General
16
Who can register on Easocare for Pharmacy App?
What documents are required for verification?
Why do I need a WhatsApp integrated online pharmacy store?
How are order updates sent to our customers?
Do I need to add all the medicines to my online store?
See all 16 articles
Billing & Pricing
9
How does the pricing work?
Why do you charge per order?
Is there an expiry for the order credits?
Do you offer refunds to unwanted/unused order credits?
What shall I do if I face issues or I have a question?
See all 9 articles
Orders
18
How do I know if I received a new order?
How can I accept an order?
What if I don’t have the stock of an item in the order?
What if the MRP of the item is different that my current batch at the pharmacy?
How can I change status of the order?
See all 18 articles
Payments & Settlements
7
How can I add/change my bank account details?
Is there a transaction fee for an order which is paid online?
How much time does it take to receive the money to my account?
How can I check my recent settlements?
Does Easocare charge any commission on my order?
See all 7 articles
Marketing
3
How often are the marketing banners updated in the mobile app?
Can I change the text/elements in the marketing banners?
How can I send automated messages on WhatsApp?
General
Security
0
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