Easocare

Getting Started 0

Uploading Medical Records 0

Search, Access & Share 0

Family Access 0

Getting Started 0

General 16

• Who can register on Easocare for Pharmacy App?
• What documents are required for verification?
• Why do I need a WhatsApp integrated online pharmacy store?
• How are order updates sent to our customers?
• Do I need to add all the medicines to my online store?

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Billing & Pricing 9

• How does the pricing work?
• Why do you charge per order?
• Is there an expiry for the order credits?
• Do you offer refunds to unwanted/unused order credits?
• What shall I do if I face issues or I have a question?

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Orders 18

• How do I know if I received a new order?
• How can I accept an order?
• What if I don’t have the stock of an item in the order?
• What if the MRP of the item is different that my current batch at the pharmacy?
• How can I change status of the order?

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Payments & Settlements 7

• How can I add/change my bank account details?
• Is there a transaction fee for an order which is paid online?
• How much time does it take to receive the money to my account?
• How can I check my recent settlements?
• Does Easocare charge any commission on my order?

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Marketing 3

• How often are the marketing banners updated in the mobile app?
• Can I change the text/elements in the marketing banners?
• How can I send automated messages on WhatsApp?

Security 0