General

What documents are required for verification?
To register on the platform, you require 2 documents: Valid Pharmacy Registration Certificate Valid Identification Proof of yourself like: Passport Aa...
Tue, 8 Dec, 2020 at 11:14 AM
Why do I need a WhatsApp integrated online pharmacy store?
Over the years, a large population has started ordering medicines online. Having an online store would provide a digital presence and help you accept orders...
Tue, 8 Dec, 2020 at 11:16 AM
How are order updates sent to our customers?
Order updates are sent via WhatsApp through automated messages. The customer would receive a WhatsApp update every time your order status changes or the ord...
Thu, 17 Dec, 2020 at 12:26 PM
Do I need to add all the medicines to my online store?
No, Easocare stores over 2,00,000 medicines in their database which is available to you instantly on your online store. We regularly update the database wit...
Tue, 8 Dec, 2020 at 11:26 AM
How do I adjust my store timings?
You can enter your store timings from the mobile itself. The store can either be: Open 24x7 (24 hours, 7 days a week) Open during specific timings on all...
Wed, 16 Dec, 2020 at 4:45 PM
What type of payment methods can customers pay with?
We support over 100+ payment methods. Customers can pay through any payment methods from below options:  UPI (Google Pay, PayTM, WhatsApp, PhonePe and man...
Tue, 8 Dec, 2020 at 11:40 AM
How do I update my online storefront?
You can update your online storefront from the mobile app. To update the storefront, To change the contents of the pharmacy page, open the Easocare for Ph...
Wed, 16 Dec, 2020 at 4:48 PM
How can I change my bank account details?
Easocare for Pharmacy App makes it very easy for you to add/change where do you want to receive the payments received online from your customers. Steps:...
Wed, 16 Dec, 2020 at 4:52 PM
How can I restrict deliveries to specific pincodes only?
Yes, you can easily restrict your deliveries to specific pincodes only near your pharmacy. Steps: To change the store timings, open the Easocare for P...
Wed, 16 Dec, 2020 at 4:55 PM
How can I enable/disable pickup order option?
We recommend allowing customers to allow picking up of orders for their convenience. Pharmacies cannot disable both pickup and delivery options. One of the ...
Wed, 16 Dec, 2020 at 4:56 PM