There are 2 ways to edit the order:
- Before you accept the order, click on Edit Order
- After accepting, if the payment hasn't been received, click on Edit button
If you don't have a stock of an item in the order, you can change the quantity of the item to 0. You can click on save changes once you have confirmed the changes to notify the customer via WhatsApp
If you have limited stock (Eg. Only 4 strips of Medicine A instead of 7 strips), you can change the order quantity and click on save changes once you have confirmed the changes to notify the customer via WhatsApp
Your order can only go further if the customer agrees to the change. He/She can also call you to clarify the order details